Politique d’expédition
Shipping Policy
At Genotress, we’re committed to delivering your order efficiently, securely, and on time—no matter where you are in the world.
Shipping Rates & Delivery Times
We proudly ship worldwide. All orders are processed within 1–2 business days (excluding weekends and public holidays).
| Shipping Option | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Shipping (orders over $100) | FREE | 5–10 business days |
| Standard Shipping (orders under $100) | $7.95 (flat rate) | 5–10 business days |
| Express Shipping (all orders) | $15 (flat rate) | 2–6 business days |
Note: Delivery times may vary depending on your location and customs clearance times.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with tracking details. You can track your package in real-time until it arrives at your doorstep.
Customs, Duties & Taxes
International orders may be subject to customs duties and import taxes. These are not included in your shipping fees and are the responsibility of the customer. We recommend checking with your local customs office for more information.
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses due to incorrect or incomplete address information.
Questions?
If you have any questions about shipping or your order status, feel free to reach out to our team at support@genotress.com.
